The Yamee XL Plus provides an unparalleled riding experience with its hardtail frame, designed to match the structure of the bicycle and ergonomic principle for increased load-caps. Additionally, its striking appearance is sure to turn heads. Cruise control allows for efficiency as it maintains a steady speed, reducing power consumption.
The 750W brushless geared hub motor offers remarkable hill-climbing, acceleration, and towing capacity to fulfill a range of needs. The advanced engineering ensures high temperature performance and improved heat dissipation, thus optimizing the motor magnet durability.
The 48V 15Ah Lithium battery is equipped with two charging methods and a circuit system that is perfectly matched with our IPAS kinetic energy recovery technology, thereby enabling reverse charging. Additionally, its battery management system safeguards against overcharge, over-discharge, under-voltage, overvoltage and short-circuit, promoting long-term performance and reliable operation.
Components:
- Brake: 180MM Hydraulic Brakes
- Tires:20" x 4" Urban Fat Tires
- Flywheel: 12-32T Shimano 8 Speed Gear Shift System
- Crank: 52T Double Cover Aluminum Alloy
- Rear Light: 36-48V, 4 Cores Waterproof Cable Connector
- Brake Lever: Comfortable Grips Levers with Motor Cutoff Switch
- Chain: KMZ Chain
- Sensor: PVC All-In-One Sensor
- Derailleur: RD-M310 8-Speed
- Pedal: Left And Right Mark Aluminum Alloy Foldable Pedal
- Front Fork: Alloy Front Air Suspension Fork with Lockout And Adjustment
- Headlight: Yolin 36-48V Automatic Headlight
- Throttle: Thumb Press Throttle
- Seat Post: 33.9*350MM*2.5T
- Spokes:13G On the Front And Back
- Central Axis: All-In-One Waterproof 100MM Five-Way , 170MM
- Connecting Rod:3 Screws, 4 Rubber Rings
- Protector: Haobo Rear Derailleur Protector
Specs:
- Battery: 48V 15A Lithium Battery
- Range: 45 Miles Average Per Charge
- Hub Motor: 750W Brushless Geared Hub Motor
- Maximum Loading: 300 Lbs.
- Recommend Height:5`4 - 6`3
- Charger: 54.6V 3A, DC2.5, 110-220V
- Display: Retina 986 Resin LCD 4.3` Color Display with USB Charging
- Controller: 25A 48V*750W Brushless Controller
- Pedal Assist Intelligent: 0-5 Pedal Assist Level
- Weight: 87 Lbs.
Warranty
All Yamee bikes are covered under our manufacturer's 2-year all-inclusive warranty for the original owner against all manufacturing defects. (All free Accessories are not covered by warranty service)
• 14-Days Money Back: For 14days after the date of delivery, return your Yamee product and receive a refund. Please refer to ‘Return & Refund policy’ for more information.
• 2-year Warranty: We offer 1-year warranty for the bike and battery with conditions.
The 2-year warranty would be started since the initial owner has received it. The warranty would be registered automatically when the initial purchaser ordered it in the online shop. So, the warranty is ONLY under the INITIAL PURCHASER and the 1-year warranty would be started since the initial owner has received it.
For second-hand bikes
You can enjoy the warranty only if(not optional):
1.The 2-year package hasn't expired since the initial owner has received it.
2.You have the initial owner's name & the initial order number.
For stolen bike
We are sorry that the stolen bike is not covered by the warranty. We recommend investing in a quality lock to protect your bike when you're not riding.
How to claim your warranty
Yamee will replace all component that is deemed to be defective or damaged (including damage incurred during shipment) without user error.
1: Claims
All claims to this warranty must be made through Yamee. Proof of purchase and photos or videos of the damaged product are required with any warranty request. Before making a warranty claim, we suggest that you contact us, as there may be a simple fix for your problem. Valid warranty claims will be processed through Yamee within 2 years of initial purchase.
Yamee will not replace any part without first seeing photos or video of the damaged product. Customer needs to provide us with evidence by email.
2: Shipping Damage Claims
In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact us and provide us with photo or video proof.
All free accessories will not participate in the replacement or compensation if they cause scratches during transportation.
NOTICE: we will not accept Shipping Damage Claims later than 7 days from receipt of products.
Exceptions
The warranty will be automatically expired if any unauthorized modification occurs. During the service ordering process, you must notify us of any unauthorized modifications, or any repairs or replacements not performed by Yamee, that have been made to your product. We will not be responsible for any damage to the product that occurs during the repair process that is a result of any unauthorized modifications or repairs or replacements not performed by Yamee.
The warranty will NOT cover the problems caused by any of the following causes.
1. Any misuse of the product, such as using the bike for commercial/rental uses, play dangerous act, etc., riding the bike on the abnormal road conditions.
2. Any unauthorized modification to the product, such as disassemble the bike without direction by Yamee, faulty installation, repair, or maintenance by anyone other than Yamee.
3. The product has been in any accidents, such as traffic accidents.
4. The product has been in extreme environment (including extreme temperature or humidity), extreme physical or electrical stress or interference, fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external causes.
5. Anti-rust layer damage caused by misuse (the damage of anti-rust layer can lead to the corrosion and fracture of the parts).
6. Caused by charging by a battery charger not intended or appropriate for use with the Battery or the improper use of a battery charger.
7. Where any of the seals on the Battery are broken or show evidence of tampering.
8. Where the Battery or other component has been used in equipment other than the Bike for which it is specified.
9. The corresponding issues on battery (electrical components) and e-bike will not be covered by the warranty after using a battery that is not specific to your e-bike model. We do not recommend you use a battery of other brands on Yamee e-bike, although the output voltage of the other's battery may also be 48V, the battery protection system may not be the same, there may be incompatible situations leading to damage to our motors and displays.
Services
If you notice any problems under the warranty with your bike, please contact us with the Following Information:
• Platform of the purchase, such as Amazon, Brand Store, etc. (If purchased on Amazon, Please also include the seller name on your order)
• Order number/ID
• The email and shipping address you used when placed order.
• Pictures/Short videos of the problems and a brief description of the problems
In most cases, we do not require you send the defective parts back to us.
For any repair outside the Warranty. Even if your problems are not covered by the Warranty, you can purchase the replacement parts from us. As the manufacturer, we offer competitive prices for the parts of our bikes. To purchase replacement parts from us, please contact us for further information.
*Note, we DO NOT accept return of the bike. If you have any problems with the product, please contact us. Our dedicated customer support will be more than happy to assist you.
Liability Disclaimer
Riding any kind of bicycle comes with inherent risks and dangers that cannot be predicted or avoided. These dangers could result in a serious accident, injury, or death of the rider. It is the sole responsibility of the rider to become properly educated and prepared to ride safely. Once in possession of the bike, Yamee ebikes strongly encourages and recommends that all customers have a certified and reputable bicycle mechanic complete a full inspection of each component on the bicycle to ensure it is safe for operation. Yamee ebikes makes no claims or guarantees that the brakes, battery, frame, motor, motor controller, display, electrical cables, electrical cable housings, fasteners, grips, fork, stem, shifters, headset, seat post, seat post clamp, handlebar stem clamp, saddle, wheel hubs, handlebars, spokes, rims, tires, tubes, derailleur, freewheel, cassette, throttle, kickstand, lights, reflectors, hardware, bottom bracket, or any other part or accessory, will be properly secured and adjusted upon arrival. Before every ride fully inspect your bicycle to ensure everything is secured and adjusted properly.
Under no circumstances is Yamee ebikes responsible for any damage resulting from damaged, defective, or improperly secured parts. This includes, but is not limited to, damage to personal property, personal injury, or death.
Returns
Returning of malfunctioning bikes within 14 days of receipt. Yamee offer FREE return and exchange for malfunctioning bikes within 14 days of receipt.
Returning of New and Unused bikes within 14 days of receipt. Yamee allows you to return any ebikes in condition* within 14 days of receipt for a full refund with no restocking fee and less shipping cost. Customers will be responsible for paying for their own shipping costs for returning their ebikes. Shipping costs are non-refundable.
Return that we DO NOT accept:
- Return of used bikes with no quality problem.
- Return of accessories and replacement parts.
- Return outside 14-days window.
- Return without proof of purchase through official channels.
- Return with any damage is caused by human.
6.If non-returnable items are returned without authorization from our customer service team, they will be returned to the customer immediately and the customer will be notified. Restocking fees may apply to unauthorized returns.
*Condition of Returning bikes without quality problem
- The mileage on the LCD screen of the ebike must be less than 10 miles, there should be no wear, dirt, scratches, fragrance, or any other signs of use.
- All items received by the customer must be included in the original packaging and in the same condition because they were sent by Yamee.
- Before a return is sent, the customer must have written approval of said return from Yamee. If a customer sends a return without the written consent of Yamee, a refund will not be issued and the customer will have to pay for shipping to get the item returned or sacrifice the item.
Returning Cost
The shipping cost of returning service will be borne by customers if the ebike has no quality problem.
- $150 will be charged as the delivery fees and Yamee will provide shipping labels.
- Ships the ebike back to Yamee's warehouse on your own.
Note that: We cannot guarantee that we will receive the item you are attempting to return.
Return Process
*Yamee is not responsible for the shipping cost of the package returned by the customers themselves.
Refund
Refunds will be made after the Ebike is received and inspected.
If you are approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment within a reasonable number of days.
If you haven’t received a refund after 2 days of approval, please check your bank account again and contact your credit card company/bank as it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us.
General problem
Quality issue |
Accept full refund & partial refund |
Receive wrong goods |
FREE to exchange or full refund |
Damaged or missing accessories |
Free to send accessories or accept a partial refund |
The customer cancels the order BEFORE the package is shipped |
8% of the ebike cost will be charged as a processing fee |
The customer cancels the order AFTER the package is shipped |
If your order is shipped and cannot be modified, you may reject the package and $150 will be charged as a cancellation fee |
Within 14 days-Same model but different color |
$200/pc for the return |
Within 14 days-Different model |
$200/pc for the return and must pay the corresponding price difference |
Over 14 days |
Not allow for an exchange |
Exchange (Only for Non-quality Products)
This term is only for the unworn, unopened package, unused, and the ebike must have less than ten (10) miles on the display/ We only replace items if they are severely defective or extremely damaged. If you believe you may be eligible for an exchange or replacement, please email our support team.
Why buy from us:
- Free, Fast Shipping
- Hassle-Free Returns
- High Customer Satisfaction
- Superior Customer Service
- Secure Checkout
About Our Policies
Price Match
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within 14 days of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 14 days of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within 14 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
Shipping
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
In the United States, we offer FREE SHIPPING on all orders with USPS, UPS, or FEDEX.
If your order is stock and we process the charges to your credit card, it will ship within 3-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@ebikematics.com.
Exchanges/Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Returns are not allowed after 30 days of the delivery date.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused or the e-bike must have less than ten (10) kilometers on the display, and must include all items that were inside the box (charger, keys, hardware, etc.), and in its original packaging. You’ll also need the original purchase proof.
Warranties vary by manufacturer/vendor. Please refer to vendor-specific product page for your ebike. The warranty/return information is provided on each product page for your reference. Any questions regarding either can be directed to returns@ebikematics.com or by calling 502 230-7653 (Monday-Friday 9am to 5 pm EST.)