Skip to product information

Velowave Ghost 500

Velowave

Speed: 28 mph

Regular price
Your Price at Ebikematics: $1,249.00
Regular price
MSRP: $1,499.00
Sale price
Your Price at Ebikematics: $1,249.00
Savvy shopper's savings: $250.00 (17%)

Notify me when this product is available:

FREE SHIPPING | Ends:
Color
View Cart

Ebikematics has partnered with Klarna to give you a better shopping experience. Ride Now, Pay Later with Klarna. How to use? Step 1: Add item(s) to your cart Step 2: Go to checkout and choose the "Klarna" payment option. Step 3: Complete your Klarna Credit application Step 4: Use the Klarna app or log in on klarna.com to make your monthly payments.

Estimated Arrival: Between Jun 21 and Jun 25. United States

We ship to the 48 contiguous states but not to Alaska, Hawaii, Puerto Rico and the other U.S. territories. Most products ship within 3 business days. Exceptions are noted in the product description.

This Deal Ends In:

00 Days
00 Hours
00 Minutes
00 Seconds

The Ghost has been updated with a 48V/15AH LG battery, plus headlights, a robust frame, and a lightweight body. Its suspension fork, 500w motor, and 7-speed shifters make it well-suited for tackling a mountain ride. Optional fenders and racks protect against mud and offer extra storage space. With its features and customer approval, the Ghost ebike is an excellent choice for outdoor trips.

Product Information:

HYDRAULIC SUSPENSION FORK

Our electric mountain bike is equipped with adjustable aluminum alloy large hydraulic shock absorber front fork that can be adjusted to adapt to different road conditions. To ensure your safety, the ebike front wheel equipped with safety washers will prevent the wheel from falling off. You will get a safer and more comfortable cycling experience with this electric bike.

500W POWERFUL MOTOR

Equipped with a 500W high-speed brushless motor, provides strong power and climbing capabilities, and makes it stable to reach speed peaks. These features enable it to be a go-anywhere electric bike, whether for the daily commute or hard trails, in the cities or the mountains. MTB3 ebike takes you freely to anywhere you desire.

MULTIFUNCTIONAL TFT COLOR DISPLAY

Monitor Display Function-Speed data, Assist level, Battery Indicator, Mileage display. The multifunctional color-screen LCD display enables easy reading day and night. The updated LCD display provides riding speed and mileage data, ensuring better awareness of riding status and achieving better exercise results.

REMOVABLE LG LITHIUM BATTERY

Comes with a 48V/15AH lithium battery with LG cells, covering a range of 25-40+ miles per full charge. Removable and water-resistant battery, safe and convenient to bring home or to the office to recharge. Support fast charge, charge to about 80% in 4 hours, and fully charge in 8 hours.

SHIMANO 7-SPEED DRIVETRAIN

Shimano 7-speed drivetrain provides accurate and smooth shifting capability. It easily shifts to tackle those hills during riding. Dual disc brake provides immediate responsive braking to ensure safe riding.

STREAMLINED FRAME DESIGN

The Velowave MTB3 ebike made of a 6061 aluminum frame, perfectly accommodates the battery, controller, and wire harness, which contributes to a streamlined clean look of the complete ebike. With a battery integrated into the frame, the bike performs better on waterproof and anti-collision, it also allows the rider to be free from obstruction during riding. Professional design adult electric bike and 85% Pre-assembled allows you to easily be riding in 10 mins.

Tech Specs:

MOTOR
500W Geared Hub Motor

LG BATTERY
48V 15Ah,624Wh

MOTCHARGEROR
48V 2Amp

RIDING MODE
Pedal Assist Mode - Throttle Mode

SENSOR
Cadence Sensor

DISPLAY
Easy Operational LED Display

DERAILLEUR
Shimano 7-Speed Rear Drivetrain

THROTTLE
Thumb Throttle

CRANKSET
52T, 170mm Alloy Crank

CHAINWHEEL
FULL Aluminum Alloy 52T

CONTROLLER
48V 20Amp peak

FRONT LIGHT
48V 10W LED Light

CHAIN
KMC Narrow Chain

FRAME
6061 Aviation Aluminum Alloy

FORK
Front Suspension Fork

TIRE
KENDA 27.5"*2.35" TIRE

 BRAKE
Font & Rear Mechanical Disc Brakes

SPEED
Limited to 25km/h (According to the United States laws, which can be adjusted according to the specific conditions of each state)

 

Videos

Return and Warranty Policy

We want you to love our products as much as we do. All items we ship have successfully passed our rigorous Quality Control inspections. Our warranties ensure you have a fantastic gadget experience while giving you total peace of mind. Please check the details warranty and return policy below:

WARRANTY POLICY

TWO-YEAR WARRANTY:

WE PROVIDE A 2-YEAR WARRANTY ON VELOWAVE ELECTRIC BIKES FRAME.

ONE-YEAR WARRANTY:

A 1-year warranty on all electronic parts (including battery, motor, controller, display, lights)

Apart from manufacturing defects that could be present, parts that are worn due to normal use (such as tires, brake pads, chains, etc.) are not included in the warranty but may be replaced on a case-by-case basis within the first 60 days. We shall not be liable if you install, operate, clean, or maintain your Ebike without following the owners' manual instructions. Misuse, abuse, alteration, and natural disasters are not included in this warranty.

RETURN POLICY

Velowave Team hopes that you love your new e-bike, but we also want you to be fully satisfied. Any purchase made through Velowave may be canceled before the order is shipped. Once the order shipment will be subject to our return policy, as detailed below.

MODIFY OR CANCEL ORDER:

Any changes that you make regarding shipping once the item is shipped, including but not limited to changing the address, putting an order on hold, or updating shipping settings/preferences may delay your receipt of the Products and replacement Products and/or refunds.

If you need to change the color and size of your bike, switch the accessories on your order, or if you ordered the wrong product, we are here to help. It is our goal to make sure any mistakes or changes to your order are corrected before shipment occurs.

It is also not possible for us to change the color or size if the bike is in transit - refusing the package due to color or size will be treated as a return and fees will apply. You will be responsible for paying for shipping both ways ($120+$120) and will be subject to a $50 restocking fee.

All cancellations need to be done by email to the Velowave service department. The customers cannot cancel the order by phone. The customers will receive a notification email after the order has been canceled successfully. Otherwise, the cancellation of the order was unsuccessful.

Pre-Orders and Backorders and Pre-Order/Backorder Cancellations. Our backorder process is for e-bikes that have already been available but are temporarily out of stock. For all pre-orders and backorders, your credit/debit card will be charged immediately. There will be no delay in payment collection, regardless of when the item is expected to ship.

RETURN ORDER:

Refused Shipments:

You will be responsible for paying for shipping both ways ($120+$120) and will be subject to a $50 restocking fee. We cannot change, intercept, or cancel orders that have already shipped. If you refuse delivery, we will treat your order as a return if it arrives back to us and issue a refund for the purchase price via your original payment method.

Dead on Arrival (DOA):

Damage due to shipping/delivery, missing items. 

If you receive an order that arrives damaged, incomplete, or in need of replacement parts, contact Velowave customer care within three days of receiving the item to report the error or damage.

Missing Item(s), Wrong Item(s) or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

Contact our Support Center with your order number and the product.

Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

- If there is an item missing, we will resend the missing item/accessory for free within the warranty period.

- If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Velowave will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.

Customer Return/14-Day Return for Bike:

For returns not due to product quality problems. We have a 14-day return policy, which means you have 14 days from the delivery date to return new and unused items after receiving your ebike to request a return. To be eligible for a return, the customer must meet the terms instructed below:

The e-bike must be under ten (10) miles on the odometer.

Must be in like-new condition and free from dirt, dust, or fragrances.

Must be in the original same packaging (all cardboard and foam) and condition that you received it

Must include all items that were included inside the box (charger, keys, hardware, etc.)

You will be responsible for paying for shipping both ways ($120+$120) and will be subject to a $50 restocking fee. 

Accessories return:

Any purchase of accessories or receipt of a replacement part under the Limited Warranty shall be eligible for return within thirty (30) days of receipt. Any returned accessory or replacement part must be unused, free of any wear and tear, dirt, dust, fragrance, or any other signs of use, and must be sealed and unopened in the same packaging and condition in which you received it. You will be responsible for paying for shipping both ways and will be subject to a twenty-five percent (25%) restocking fee.

Non-returnable/non-refundable Items:

  1. For an e-bike that has been delivered for more than 14 days or used for more than 10 miles, we do not accept returns anymore and follow our warranty policy.
  2. Used Products, batteries, special orders, sale items, and gifted orders shall not be returnable except in EXTREME cases of breakage/malfunction covered by our warranty, and then only after receipt of our approval for the return.

HOW TO RETURN:

To initiate a return, please contact our customer service department. Please reach out to us with your order number. If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Any warranty issues must be resolved before processing a return.

REFUND:

Please understand that any item returned with an order that used a discount code will have the entire discount code value subtracted from the refund value, whether you return one e-bike or multiple e-bikes. Refunds will be made after the E-bike is received and inspected.

After receipt, returned items will be inspected and a refund will be applied within 5 business days after receiving the product.

We only accept returns from purchases made directly through our website  If you’ve purchased through an authorized dealer, please contact them directly.

If you haven’t received a refund after 2 days of approval, please check your bank account again and contact your credit card company/bank as it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us.


Why buy from us:

  • Image of  topreasons Free, Fast Shipping
  • Image of  topreasons Hassle-Free Returns
  • Image of  topreasons High Customer Satisfaction
  • Image of  topreasons Superior Customer Service
  • Image of  topreasons Secure Checkout

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

Learn More

About Our Policies

Price Match

We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within 14 days of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within 14 days of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within 14 days from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.

Shipping

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

In the United States, we offer FREE SHIPPING on all orders with USPS, UPS, or FEDEX.

If your order is stock and we process the charges to your credit card, it will ship within 3-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@ebikematics.com.

Exchanges/Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Returns are not allowed after 30 days of the delivery date.

To be eligible for a return, your item must be in the same condition that you received it, unworn, unused or the e-bike must have less than ten (10) kilometers on the display, and must include all items that were inside the box (charger, keys, hardware, etc.), and in its original packaging. You’ll also need the original purchase proof.

Warranties vary by manufacturer/vendor. Please refer to vendor-specific product page for your ebike. The warranty/return information is provided on each product page for your reference. Any questions regarding either can be directed to returns@ebikematics.com or by calling 502 230-7653 (Monday-Friday 9am to 5 pm EST.)