Vanpowers UrbanGlide-Pro

Vanpowers

Speed: 20 mph

Your Price at Ebikematics: $1,599.00
MSRP: $1,899.00
Your Price at Ebikematics: $1,599.00
Savvy shopper's savings: $300.00 (16%)
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Estimated Arrival: Between May 19 and May 23. United States

We ship to the 48 contiguous states but not to Alaska, Hawaii, Puerto Rico and the other U.S. territories. Most products ship within 3 business days. Exceptions are noted in the product description.

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The Vanpowers UrbanGlide-Pro electric bike is the perfect companion for urban adventurers. With a powerful 500W brushless motor and a range of up to 70 miles, it can tackle any terrain with ease. Its low step point and versatile design make it accessible for riders of all ages and sizes, while its three color options allow you to express your individuality. Experience a comfortable and efficient commute with UrbanGlide-Pro.

27.5" Adult Electric Bike | 500W Urban Commuter Electric Bike | 20Mph Step Through Electric Bike | 70+ Miles Long Range Electric Bike

The Vanpowers UrbanGlide Electric Bike is a stylish, versatile and comfortable electric bike.UrbanGlide Pro adopts an ergonomic step -through aluminum alloy frame design and is equipped with a 500W high-speed brushless hub motor, torque sensor, 5-level pedal assist and throttle, bringing you powerful acceleration and a top speed of 20MPH.UrbanGlide Pro also features a 690WH UL-certified LG battery, hydraulic dual disc brakes, and 80mm travel hydraulic suspension with a range of up to 70 miles for an unparalleled riding experience.The 3.5 inches LCD display and Vanpowers APP connection allow you to customize your riding style. Explore the city with ease on our UrbanGlide and start your life of commuting freedom.

 

🚴‍♀️ Excellent Riding Performance ᅳ The UrbanGlide Pro ebike is equipped with a 500W High-Speed brushless hub motor, torque sensor and Microshift RD-M26L 8-Speed Rear Derailleur, achieve a max speed of 20 MPH.

🚴‍♀️ Removable Large LG Battery ᅳ With 48V 691.2WH big-capacity LG cells, and 4A fast charging takes only 3-4 hours to charge and can last up to 70 miles.

🚴‍♀️ Dual Hydraulic Disc Brakes & Hydraulic Suspension ᅳ Equipped with dual hydraulic disc brakes with 180mm rotors and an adjustable 80mm travel hydraulic suspension fork for a safe and stable ride.

 

🚴‍♀️ 3.5" Color TFT-LCD Display ᅳ 3.5" LCD display has 1-5 levels of adjustable backlight brightness and more powerful data support, such as percentage power display, ODO RT/MAX/AVG SPEED, and PAS mode (up to 5 modes can be customized).

🚴‍♀️ Supremely Comfortable Ride ᅳ The ebike has a 30mm travel suspension seatpost to soak up bumps. Supports connection to Vanpowers APP, you have your ride diary and can share your trip with others, etc.

 

 

Package Contents 

  • 1 x Electric Bike (Accessories Included)
  • 1 x Lithium-Ion Battery
  • 2 x Battery Keys
  • 1 x TFT-LCD Display
  • 2 x User Guide
  • 1 x Charger
  • 1 x Tool kit
Return Policy and Warranty

At Vanpowers, no order is complete until you are fully satisfied. Please shop with confidence knowing that we accept returns within 30 days of receipt by the customer. Please contact our support team to request a refund or get help with your order. There is no handling fee for our returns. You will receive your refund within 3-5 working days. Additionally, our e-bikes feature an excellent warranty service—for example, frames have a two-year warranty period. Please refer to the warranty policy for details.

Package received without error.

If you are unsatisfied for any reason, you can return your items within 30 days; the items must be unused, free of any wear, dirt, dust, fragrance, or any other signs of use, and in the original packaging. You are responsible for the shipping fee, but we will refund the original product cost upon receiving the returned item.

Package received with errors.

The return shipping cost is covered by us if an order is proven to have been provided in error by our company, including wrong items sent by us, quality problems, and other reasons accepted by our customer service team. Once we receive the items, we will offer compensation or send a replacement. Minor damage caused by transportation which does not affect the item’s use is not a valid reason for return.

 

Parts covered by warranty: 

Part

Warranty Period

Part

Warranty Period

Frame

6 years

Battery

2 years or 600 charge–discharge cycles

Front fork

2 years

Controller

2 years

Chain wheel

1 year

Tires

1 year

Handlebar

1 year

Pedal

1 year

Seat tube

1 year

Kickstand

1 year

Chain

1 year

Bottom bracket

1 year

Derailleur

1 year

Brake lever

1 year

Mechanical
disc brakes

1 year

Saddle

1 year

Motor

2 years

Sensor

2 years

Throttle

1 year

Light

1 year

Display

1 year

Rims

1 year

Charger

1 year

Fender 

1 year 

Grips

1 year

 

Warranty

Overview

  • Vanpowers bikes come with a limited warranty of up to 6 years from the date the customer receives the bike. This warranty is still valid if the bike is transferred to another owner.
  • Warranty claims must be made directly to Vanpowers. Any repairs while under warranty need to be executed by Vanpowers or approved by Vanpowers in advance. If not, Vanpowers has the right to refuse the warranty claim.

Parts covered by warranty: 

Part

Warranty Period

Frame

6 years

Front fork

2 years

Chain wheel

1 year

Handlebar

1 year

Seat tube

1 year

Chain

1 year

Derailleur

1 year

Mechanical disc brakes

1 year

Grips

1 year

Battery

2 years or 500 charge–discharge cycles

Controller

2 years

Tires

1 year

Pedal

1 year

Kickstand

1 year

Bottom bracket

1 year

Brake lever

1 year

Saddle

1 year

Motor

2 years

Sensor

2 years

Throttle

1 year

Light

1 year

Display

1 year

Rims

1 year

Charger

1 year

Fender

1 year

 

Limited Warranty Guidelines & Exceptions

  • During the warranty period, if any core parts are broken, we will provide a new bike for free. If any non-core parts covered by warranty are damaged, we will send replacement parts for free, including shipping. Once the warranty has expired, customers will need to purchase any replacement parts/accessories themselves and pay for shipping.
  • The warranty does not cover any consumables; any non-original or unauthorized parts; any covered part that has undergone normal wear and tear; or any covered part that has sustained damage due to failure to abide by the user manual, force majeure, accident, theft, intentional destruction, misuse, neglect, abuse, alteration, modification, improper assembly, user error, water damage, extreme riding, stunt riding, or improper/unauthorized maintenance and service.
  • For batteries, the warranty does not cover damage caused by improper charger use, improper maintenance or other misuse, normal wear and tear, water damage (batteries should be stored in a dry environment with a relative humidity of less than 85%), or improper storage (battery storage temperature should be controlled at 20–35 °C as much as possible).
  • Worn parts (including but not limited to tires, tubes, brake pads, parts with suspension, and cables) are not covered by warranty. We still provide assistance with these parts for a reasonable price, if needed.


    Why buy from us:

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    About Our Policies

    Price Match

    We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within 14 days of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within 14 days of your purchase date will refund the difference as well.

    To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within 14 days from the date of your order and we will process the credit accordingly.

    Our 100% Price Guarantee has some limitations:

    • You must purchase the item from our website before requesting your Price Match Guarantee
    • Promotions such as rebates and buy one, get one free offers are not eligible
    • The item must be in stock on the competitors website
    • The competitor must be an online store, they may not have a retail location
    • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
    • The competitor must be an Authorized Retailer of the product in question
    • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.

    Shipping

    Order Confirmation:

    As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

    Order Shipment:

    In the United States, we offer FREE SHIPPING on all orders with USPS, UPS, or FEDEX.

    If your order is stock and we process the charges to your credit card, it will ship within 3-5 business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@ebikematics.com.

    Exchanges/Returns

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

    Returns are not allowed after 30 days of the delivery date.

    To be eligible for a return, your item must be in the same condition that you received it, unworn, unused or the e-bike must have less than ten (10) kilometers on the display, and must include all items that were inside the box (charger, keys, hardware, etc.), and in its original packaging. You’ll also need the original purchase proof.

    Warranties vary by manufacturer/vendor. Please refer to vendor-specific product page for your ebike. The warranty/return information is provided on each product page for your reference. Any questions regarding either can be directed to returns@ebikematics.com or by calling 502 230-7653 (Monday-Friday 9am to 5 pm EST.)