Qualisports Nemo

Features

SLEEK FOLDING FRAME
Aluminum-alloy grade 6061 frame and front fork, totally new design, passed all vibration tests, light but strong enough to hold a 220-lb rider. It can be folded with 3 easy steps for storage or transporting in your vehicle.

CUSTOMIZED QUALISPORTS MOTOR
Customized 250W high speed geared brushless motor, weighs only 4.85lbs but with 30 N.M torque, so you can conquer small slopes easily.

It’s so powerful that you can conquer the wind effortlessly. With a built-in clutch, you will never feel any magnetic resistance when riding without any power—it’s a pure, comfortable bike.

STRONG PAS
Our multifunction, fully integrated large LCD display features a 12 point sensor and “FOC” technology (Field Oriented Control).

With FOC we can control and drive motors with higher efficiency and less noise and operates in sync with our PAS “Pedal Assist System”.

RELIABLE SAMSUNG BATTERY
To make our Qualibike physically appealing, we created a unique seat-post lithium battery as our power system.

Most people won’t recognize it’s an e-bike at first sight. And BMS system is also important, It keeps your battery safe from over-charging, over overheating and safe from reaching high temperatures. The BMS also manages all the cells to work more efficiently to offer you a longer range. The seat-post battery is removable so you can either charge it in the bike or separately.

Specifications

Battery Type

Speed: Class 1 ebike

Samsung Lithium-ion Battery
Battery Capacity
36V 7Ah
Charging Time
3.5 Hrs
Motor Brand
Qualisports USA Custom Manufactured 250W
Motor Torque
30 Newton meters
Estimated Range
30+ miles (PAS)
Display Brand
KT-7 LCD Display with USB charging port
Drive Mode
Cadence Sensing Pedal Assist-Trigger Throttle (12 Magnet Sealed Sensor)/Normal Biking/Cruise/Walk Assist

Qualisports Refund Policy

RETURNS

Ebike orders:

• No returns after 7 Days of receiving the Bike.
• To be eligible for a return, the bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it
• Box must be sealed and unopened.
• Customer pays $175 shipping fee (this is withheld from refund) and is subject to a 25% restocking fee (this is deducted from refund)

 Accessory/replacement part orders:

• All accessories can be used for Qualisports ebikes only, we do not accept any return or refund of accessories.

 Used items:

• No returns, except in EXTREME cases of breakage/malfunction
• Please email us with TRACKING NUMBER after you send your return by emailing info@qualisports.us 

REFUNDS

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund, minus payment processing fees (5% of the order amount) will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

1. If you haven’t received a refund yet, first check your bank account again.
2. Then contact your credit card company, it may take some time before your refund is officially posted.
3. Next, contact your bank. There is often some processing time before a refund is posted.
4. If you’ve done all of this and you still have not received your refund yet, please contact us at info@qualisports.us 

Sale items (if applicable)

• Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@qualisports.us  and send your item to: 4422 E Airport Dr. unit A, Ontario, CA 91761.

Gifts

• If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
• If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to

Add: 4422 E Airport Dr. Unit A, Ontario, CA 91761 

Contact: info@qualisports.us

Tel: +1 (415) 629-6623

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Qualisports Warranty Policy

We source Qualibikes from reliable suppliers like Samsung, KT, Wuxing, Dahon supplier systems. So Qualibikes are durable. If you have any problems, our warranty policy is as follows:

The manufacturer warrants Qualisports bike frames and forks to be free from defects in materials and workmanship. 

This includes a five-year warranty on frame and fork.

Battery warranty: All Qualisports e-bike batteries come with a two-year warranty (Battery cycle lifetime is between 600 - 800 cycles depending on the environmental conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect).

Consumables such as tires, tubes, saddles, grips, brake cables, pedals, and chains are not covered.  All other components and add-ons such as racks will have a one-year warranty (Carry bags have no warranty). Please do note the limit load of racks is 25KG. 

PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT, IT VOIDS THE WARRANTY TERMS. WE WILL INSPECT EACH BATTERY TECHNICALLY.

 Warranty is valid only in the Continental United States only.

THIS WARRANTY DOES NOT COVER: 
Normal wear and tear
Improper assembly
Improper follow-up maintenance
Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
Damage or failure due to accident, misuse, abuse, or neglect (such as the battery)

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ATTENTION:

Please send us the Pics or Videos to info@qualisports.us if your Quali-bike error occurred. Our support team will off advise you about the maintenance.

DO NOT TEAR OPEN THE OUTFIT BY YOURSELF; IT'S DANGEROUS AND WILL NOT MEET THE WARRANTY TERMS.