ELEVATE YOUR OUTDOOR ADVENTURES WITH THE EGOAT
The all-new EG1000 earned its name trekking over the highest peaks and steepest terrain. Built for life above the tree line, the EG1000 deploys 4.25” VEE Tires and the upgraded DNM suspension in the rear, giving you 130mm of travel to command rocky and rugged terrain.
The Ultra motor is referred to as a smart motor. The speed, cadence, shift, brake, and torque sensors provide continuous feedback from the rider to the motor, simultaneously allowing the motor to deliver exactly what you ask. The internal gear hub and derailleur system allow for gears to be changed without pedaling. As a result, these elements combine to give a very natural feeling ride and performance while the massive 17. 5ah battery provides extra range to push further into the backcountry.
And with TEKTRO hydraulic brakes and a fully adjustable air-suspension fork and rear shock, you can maneuver the most technical routes fearlessly. Reach the highest peaks, on the back of an EG.
True four-bar linkage: The DNM suspension system is a true four-bar linkage, providing the ultimate traction, comfort, and capability. All frame parts are forged to provide strong impact resistance.
All-terrain versatility: Easily conquer off-road terrain including soft sand and snow, hard-pack trails, and rocks.
Rider flexibility: Suitable for all types of riders and available in 17 or 19-inch frame sizes with an adjustable seat post.
Load-bearing: Designed to carry heavy cargo, with a 300-pound load capacity for transporting gear. Ideal for hunters or overlanders.
Flexible Modes: Eco, Sport, Throttle, Walk
EGOAT 1000 FEATURES:
Motor: BAFANG commercial M620 1000W mid motor, triple sensor system(1 torque, 2 speed sensors) delivers instantaneous response to pedal-power input,160N.m of torque. This smart torque sensing motor, powered by Bafang, is capable of falling under all 3 Classifications of eBike laws. Toggle between both 750 watts, and 1,000 continuous watts with a max power output of 1,500 watts.
Battery: LG lithium battery 840Wh | 17.5Ah/48V
Display: Bafang DP C18.UART Full Color LCD
Range: Up to 60 Miles
Modes: Eco-Assist, Sport-Assist, Walk-Assist, Throttle, Switch between 750W or 1000W
Brakes: Tektro Hydraulic Disc
Steering: Wide 780mm Handlebars for Greater Stability
Front Suspension: MTNBEX-150mm Inverted Air-suspension Fork
Rear Suspension: DNM SHOCK RD-38 Air rear
Gears: SRAM 11-Speed
Wheels: 150mm Thru Axle Front Hub/ Rear Hub 3/8x 26 tpi 190mm
Tire: Traction and Control VEE 26” X 4.25
Handlebar: 780mm Wide handle
Frame: 18”(L),Thicken to 3mm High Grade Aluminum Alloy 6061
Weight: 89lbs
Load Capacity: 350lbs
Speed: Class 1,2,3 ebike
REFUND POLICY
MTNBEX Return Policy allows you to return your electric bicycle within 15 days from the date of delivery for a refund or exchange. Please consult the warranty terms for deeper information on when a return is applicable.
Please contact info@mtnbex.com or visit Contact Us when you have a refund request.
Ship-back Charge
If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer.
If the return is accepted, MTNBEX will issue a pre-paid shipping slip and schedule a pick up date, the shipping fees result of the return will be deducted from your total refund.
The returned unit must be in like-new condition, include all original packaging , accessories and documentation, any missing components may be deducted from the total refund . Any shipping damage during the ship-back may incur in a deduction from the total refund.
Returned units are subject to a 15% inspection and restocking fee from the original purchase price.
Refund will be issued in an average time frame of 2 -3 weeks after we receive, inspect and process the returned unit.
Shipping
To return your product, you should get in contact with info@mtnbex.com first. We will advise return address.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Why buy from us:
- Free, Fast Shipping
- Hassle-Free Returns
- High Customer Satisfaction
- Superior Customer Service
- Secure Checkout
About Our Policies
Price Match
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within 14 days of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 14 days of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within 14 days from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.
Shipping
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
In the United States, we offer FREE SHIPPING on all orders with USPS, UPS, or FEDEX.
If your order is stock and we process the charges to your credit card, it will ship within 3-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at orders@ebikematics.com.
Exchanges/Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Returns are not allowed after 30 days of the delivery date.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unused or the e-bike must have less than ten (10) kilometers on the display, and must include all items that were inside the box (charger, keys, hardware, etc.), and in its original packaging. You’ll also need the original purchase proof.
Warranties vary by manufacturer/vendor. Please refer to vendor-specific product page for your ebike. The warranty/return information is provided on each product page for your reference. Any questions regarding either can be directed to returns@ebikematics.com or by calling 502 230-7653 (Monday-Friday 9am to 5 pm EST.)