Qualisports Dolphin (Single battery)

FEATURES

UPGRADABLE BATTERY SYSTEM
One 48V 10.5AH lithium-ion battery, one 7AH optional lithium battery, charging time of 4-6 hours, and a range of roughly 80+ miles.

The new Dolphin and Dolphin Plus have the same frame design, allowing it to be upgraded to a dual-battery version by purchasing a dual-battery kit.

CUSTOMIZED QUALISPORTS MOTOR
Climb hills and traverse crossroads smoothly and efficiently, powered by our custom 500W motor from Qualisports USA, which is designed in-house to help you go steeper at a lower speed.

QUALITY HYDRAULIC BRAKES
With fluid in the master cylinder, hydraulic brakes have a much more efficient braking mechanism to force the brake pads together when the lever is pushed. This allows easier braking.

MULTIFUNCTIONAL LCD DISPLAY

The LCD display shows battery capacity, current speed, pedal assist level, and travel distance. It also has a USB port for phone charging.

Specifications:

Battery Type
Samsung Lithium-ion Battery
Battery Capacity
Seat post battery 48V 10.5Ah; Tube battery: 48V 7AH
Charging Time
3-4Hrs/Dolphin;
4-4.5Hrs/Dolphin Plus
Motor Brand
Qualisports USA Custom Manufactured 500W
Motor Torque
80 Newton meters
Display Brand
KT-7 LCD Display with USB charging port
Drive Mode
Cadence Sensing Pedal Assist/Trigger Throttle (12 Magnet Sealed Sensor)-Normal Biking-Cruise-Walk Assist

Speed: Class 1 ebike

Qualisports Refund Policy

RETURNS

Ebike orders:

• No returns after 7 Days of receiving the Bike.
• To be eligible for a return, the bike must be unused, free from dirt, dust, or any fragrances, and in the same packaging and condition that you received it
• Box must be sealed and unopened.
• Customer pays $175 shipping fee (this is withheld from refund) and is subject to a 25% restocking fee (this is deducted from refund)

 Accessory/replacement part orders:

• All accessories can be used for Qualisports ebikes only, we do not accept any return or refund of accessories.

 Used items:

• No returns, except in EXTREME cases of breakage/malfunction
• Please email us with TRACKING NUMBER after you send your return by emailing info@qualisports.us 

REFUNDS

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund, minus payment processing fees (5% of the order amount) will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

1. If you haven’t received a refund yet, first check your bank account again.
2. Then contact your credit card company, it may take some time before your refund is officially posted.
3. Next, contact your bank. There is often some processing time before a refund is posted.
4. If you’ve done all of this and you still have not received your refund yet, please contact us at info@qualisports.us 

Sale items (if applicable)

• Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@qualisports.us  and send your item to: 4422 E Airport Dr. unit A, Ontario, CA 91761.

Gifts

• If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
• If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to

Add: 4422 E Airport Dr. Unit A, Ontario, CA 91761 

Contact: info@qualisports.us

Tel: +1 (415) 629-6623

Qualisports Warranty Policy

We source Qualibikes from reliable suppliers like Samsung, KT, Wuxing, Dahon supplier systems. So Qualibikes are durable. If you have any problems, our warranty policy is as follows:
The manufacturer warrants Qualisports bike frames and forks to be free from defects in materials and workmanship.

This includes a five-year warranty on frame and fork.

Battery warranty: All Qualisports e-bike batteries come with a two-year warranty (Battery cycle lifetime is between 600 - 800 cycles depending on the environmental conditions) Qualisports will replace the battery if it fails within two years (as long as it was not damaged by personal neglect).

Consumables such as tires, tubes, saddles, grips, brake cables, pedals, and chains are not covered.

All other components and add-ons such as racks will have a one-year warranty (Carry bags have no warranty). Please do note the limit load of racks is 25KG.

PLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT, IT VOIDS THE WARRANTY TERMS. WE WILL INSPECT EACH BATTERY TECHNICALLY.

Warranty is valid only in the Continental United States only.
THIS WARRANTY DOES NOT COVER:
Normal wear and tear
Improper assembly
Improper follow-up maintenance
Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold
Damage or failure due to accident, misuse, abuse, or neglect (such as the battery)
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ATTENTION:
Please send us the Pics or Videos to info@qualisports.us if your Quali-bike error occurred. Our support team will off advise you about the maintenance.
DO NOT TEAR OPEN THE OUTFIT BY YOURSELF; IT'S DANGEROUS AND WILL NOT MEET THE WARRANTY TERMS.