Yamee Fat Bear 750S Pro

Experience the thrill of a street bike mixed with the comfort and power of a mountain bike with the Yamee Fat Bear 750S Pro! Enjoy your rides with the help of dual suspension front and rear, and be energized by the revolutionary kinetic energy recovery system that offers reverse charging. Ride with confidence on the ultimate bike for a truly exhilarating experience!

750W Powerful Brushless Geared Hub Motor

The robust brushless hub motor offers powerful hill climbing, acceleration and towing performance, while the upgraded components are specialized to resist high temperatures and improve heat dissipation, resulting in reduced magnet degradation and an extended lifespan.

Movable & Timeproof 15 AH Lithium Battery

This 48V 15ah lithium battery is equipped with a circuit system that is fully compatible with our IPAS kinetic energy recovery technology, allowing reverse charging. Additionally, the internal battery management system boasts a range of safeguards, such as protection from overcharging, over-discharging, under-voltage, over-voltage, and short circuits, granting users dependability and effectively extending the battery's lifespan.

COMPONENTS:

Warranty

All Yamee bikes are covered under our manufacturer's 2-year all-inclusive warranty for the original owner against all manufacturing defects. (All free Accessories are not covered by warranty service)

• 14-Days Money Back: For 14days after the date of delivery, return your Yamee product and receive a refund. Please refer to ‘Return & Refund policy’ for more information.
• 2-year Warranty: We offer 1-year warranty for the bike and battery with conditions.

The 2-year warranty would be started since the initial owner has received it. The warranty would be registered automatically when the initial purchaser ordered it in the online shop. So, the warranty is ONLY under the INITIAL PURCHASER and the 1-year warranty would be started since the initial owner has received it.

For second-hand bikes
You can enjoy the warranty only if(not optional):
1.The 2-year package hasn't expired since the initial owner has received it.
2.You have the initial owner's name & the initial order number.

For stolen bike
We are sorry that the stolen bike is not covered by the warranty. We recommend investing in a quality lock to protect your bike when you're not riding.
How to claim your warranty
Yamee will replace all component that is deemed to be defective or damaged (including damage incurred during shipment) without user error.

1: Claims
All claims to this warranty must be made through Yamee and submitted to info@yameebike.com. Proof of purchase and photos or videos of the damaged product are required with any warranty request. Before making a warranty claim, we suggest that you contact us at info@yameebike.com as there may be a simple fix for your problem. Valid warranty claims will be processed through Yamee within 2 years of initial purchase.
Yamee will not replace any part without first seeing photos or video of the damaged product. Customer needs to provide us with evidence by email.

2: Shipping Damage Claims
In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact info@yameebike.com and provide us with photo or video proof.
All free accessories will not participate in the replacement or compensation if they cause scratches during transportation.
NOTICE: we will not accept Shipping Damage Claims later than 7 days from receipt of products.

Exceptions
The warranty will be automatically expired if any unauthorized modification occurs. During the service ordering process, you must notify us of any unauthorized modifications, or any repairs or replacements not performed by Yamee, that have been made to your product. We will not be responsible for any damage to the product that occurs during the repair process that is a result of any unauthorized modifications or repairs or replacements not performed by Yamee.
The warranty will NOT cover the problems caused by any of the following causes.

1. Any misuse of the product, such as using the bike for commercial/rental uses, play dangerous act, etc., riding the bike on the abnormal road conditions.

2. Any unauthorized modification to the product, such as disassemble the bike without direction by Yamee, faulty installation, repair, or maintenance by anyone other than Yamee.

3. The product has been in any accidents, such as traffic accidents.

4. The product has been in extreme environment (including extreme temperature or humidity), extreme physical or electrical stress or interference, fluctuation or surges of electrical power, lightning, static electricity, fire, acts of God or other external causes.


5. Anti-rust layer damage caused by misuse (the damage of anti-rust layer can lead to the corrosion and fracture of the parts).

6. Caused by charging by a battery charger not intended or appropriate for use with the Battery or the improper use of a battery charger.

7. Where any of the seals on the Battery are broken or show evidence of tampering.

8. Where the Battery or other component has been used in equipment other than the Bike for which it is specified.

9. The corresponding issues on battery (electrical components) and e-bike will not be covered by the warranty after using a battery that is not specific to your e-bike model. We do not recommend you use a battery of other brands on Yamee e-bike, although the output voltage of the other's battery may also be 48V, the battery protection system may not be the same, there may be incompatible situations leading to damage to our motors and displays.

Services
If you notice any problems under the warranty with your bike, please contact us at info@yameebike.com with the Following Information:

• Platform of the purchase, such as Amazon, Brand Store, etc. (If purchased on Amazon, Please also include the seller name on your order)

• Order number/ID

• The email and shipping address you used when placed order.

• Pictures/Short videos of the problems and a brief description of the problems

In most cases, we do not require you send the defective parts back to us.

For any repair outside the Warranty. Even if your problems are not covered by the Warranty, you can purchase the replacement parts from us. As the manufacturer, we offer competitive prices for the parts of our bikes. To purchase replacement parts from us, please contact us at info@yameebike.com for further information.
*Note, we DO NOT accept return of the bike. If you have any problems with the product, please contact us at info@yameebike.com Our dedicated customer support will be more than happy to assist you.

Liability Disclaimer
Riding any kind of bicycle comes with inherent risks and dangers that cannot be predicted or avoided. These dangers could result in a serious accident, injury, or death of the rider. It is the sole responsibility of the rider to become properly educated and prepared to ride safely. Once in possession of the bike, Yamee ebikes strongly encourages and recommends that all customers have a certified and reputable bicycle mechanic complete a full inspection of each component on the bicycle to ensure it is safe for operation. Yamee ebikes makes no claims or guarantees that the brakes, battery, frame, motor, motor controller, display, electrical cables, electrical cable housings, fasteners, grips, fork, stem, shifters, headset, seat post, seat post clamp, handlebar stem clamp, saddle, wheel hubs, handlebars, spokes, rims, tires, tubes, derailleur, freewheel, cassette, throttle, kickstand, lights, reflectors, hardware, bottom bracket, or any other part or accessory, will be properly secured and adjusted upon arrival. Before every ride fully inspect your bicycle to ensure everything is secured and adjusted properly.

Under no circumstances is Yamee ebikes responsible for any damage resulting from damaged, defective, or improperly secured parts. This includes, but is not limited to, damage to personal property, personal injury, or death.

Returns

Returning of malfunctioning bikes within 14 days of receipt. Yamee offer FREE return and exchange for malfunctioning bikes within 14 days of receipt.

 Returning of New and Unused bikes within 14 days of receipt. Yamee allows you to return any ebikes in condition* within 14 days of receipt for a full refund with no restocking fee and less shipping cost. Customers will be responsible for paying for their own shipping costs for returning their ebikes. Shipping costs are non-refundable.

 Return that we DO NOT accept:

1. Return of used bikes with no quality problem.
2. Return of accessories and replacement parts.
3. Return outside 14-days window.
4. Return without proof of purchase through official channels.
5. Return with any damage is caused by human.

6.If non-returnable items are returned without authorization from our customer service team, they will be returned to the customer immediately and the customer will be notified. Restocking fees may apply to unauthorized returns.

 *Condition of Returning bikes without quality problem

1. The mileage on the LCD screen of the ebike must be less than 10 miles, there should be no wear, dirt, scratches, fragrance, or any other signs of use.
2. All items received by the customer must be included in the original packaging and in the same condition because they were sent by Yamee.
3. Before a return is sent, the customer must have written approval of said return from Yamee. If a customer sends a return without the written consent of Yamee, a refund will not be issued and the customer will have to pay for shipping to get the item returned or sacrifice the item.

 Returning Cost

The shipping cost of returning service will be borne by customers if the ebike has no quality problem.

1. $150 will be charged as the delivery fees and Yamee will provide shipping labels.
2. Ships the ebike back to Yamee's warehouse on your own.

Note that: We cannot guarantee that we will receive the item you are attempting to return.

 Return Process

*Yamee is not responsible for the shipping cost of the package returned by the customers themselves. 

Refund

Refunds will be made after the Ebike is received and inspected.

If you are approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment within a reasonable number of days.

If you haven’t received a refund after 2 days of approval, please check your bank account again and contact your credit card company/bank as it may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at info@yameebike.com.

 General problem

Exchange (Only for Non-quality Products) 

This term is only for the unworn, unopened package, unused, and the ebike must have less than ten (10) miles on the display/ We only replace items if they are severely defective or extremely damaged. If you believe you may be eligible for an exchange or replacement, please email support at info@yameebike.com.